Sep
21
2006
59

Windows Vista and The GIMP

If you are like me, a poor student who can’t afford really expensive graphics packages such as Photoshop and CorelDRAW, you’ll probably use The GIMP to do your drawing.

If you are also like me, and use Windows Vista, you may have noticed a little problem. It hangs when it is querying Fonts. When you force it to close, Windows Error Reporting gives you a report back saying that a Microsoft analyst looked at the problem and it was an “Unknown Error.”

gimp.JPG

Well, don’t fret. In fact, just hold up a tick. For some reason, GIMP takes a long time in querying fonts in Vista. It’ll eventually continue on in its normal fashion. Next time you load it up, the fonts will be cached, so it won’t take as long next time.

59 Comments

October 14th, 2006 8:25 pm

so it is working with vista?

Daniel
October 14th, 2006 8:37 pm

Yes, it is. This is probably a GTK+ issue, which I’ll assume will be ultimately fixed when Vista arrives.

October 14th, 2006 10:45 pm

so, i should download it and give it a try… i wasn’t sure that gimp will work on vista

Daniel
October 14th, 2006 10:56 pm

Yeah, it will just take a long time to load.

October 15th, 2006 1:21 am

yes, you are right, first load took approx 4-5 min, and after that only few seconds. it is working and it is very fast

Brian
February 10th, 2007 5:28 am

It works the same in Vista release. Thanks for the post, I was about to give up and uninstall Gimp, but I found your post and waited it out. Now it works great!

Maarten
February 11th, 2007 7:51 am

Same as Brian here. Thanks a lot for the info!

rtourge
February 12th, 2007 12:15 am

Just verified the above… Took about two minutes to load initially. Then about thirty seconds the next time.

[...] Using The GIMP with Windows Vista [...]

March 4th, 2007 8:40 am

I had the same problem when starting the GIMP, I have MS Vista Home Premium. Thanks for having patience for the rest of us….

Kelsea
March 16th, 2007 5:11 am

Hi Daniel!

I’ve been Googling trying to find help with my Gimp/Windows Vista problem. I hope it’s okay if I ask a question here. Thank you in advance for any help you can give me.

I downloaded GTK+2 Runtime Environment (version 2.10.6, for Windows 2000 and newer) and then downloaded GIMP for Windows (version 2.2.13). I used to have Gimp 1.2 when I had my old computer and I was quite happy with it. Now that I have the newer Gimp with Windows Vista, I’ve run into a problem when I draw (tablet pen or mouse), the lines are too clumpy and icky – no matter how I adjust the spacing (and it does stick when I first start drawing with the tablet pen). I’ve also made sure all of my tablet pen and mouse settings on the computer are correct.

Thank you for listening!

-Kelsea

March 16th, 2007 6:10 pm

Hey, thanks for the heads up. I was getting mad frustrated, but I read your blog, and it worked. TYVM!!

March 22nd, 2007 2:40 am

Apparently the fonts aren’t being cached via my system. Gimp always hangs up when querying the fonts. Should I mimick the XP fix and delete the ‘fonts.cache-1′ file? (I found it under Computer/LocalDisk/Users/user_name in Vista)

March 28th, 2007 10:03 am

So Good Things Do Come to those that Wait!

Thanks For Being Patient and the info.

don
April 6th, 2007 9:21 am

Download two versions of gimp 2.213 and 2,214, can`t get them to run on vista help

evilelviss
May 2nd, 2007 1:59 am

Dude thanx alot, was having same problem. You’re a legend!

marco
May 9th, 2007 7:13 am

Same problem as Xp. Try to delete fonts.conf from folder c:\programs files\common files\GTK\2.0\etc\fonts. Gimp now start without hang on querying fonts…

May 12th, 2007 1:56 am

helped me a lot, thanks!

roby
May 15th, 2007 1:05 am

I got a problem in vista under gimpshop 2.18.
If I open a jpg and modify it, it works fine.
but when I create a new file, windows shouts that the program had a problem and closes it.
WTF !!!
any tips for me ?

May 22nd, 2007 4:58 am

If it weren’t for you I wouldn’t be able to continue my web comic, thanks a lot :D

-Pro_Digity
“We meet again, flashlight of doom…”

May 24th, 2007 7:52 am

Thank you so much Daniel. I wondered what was happening with Gimp on my new Vista loaded comp, and just never gave it enough time to load. And just as you said, the fonts are now cached and it takes no time at all to load.

Lasman
June 8th, 2007 11:48 pm

Same with the gimp portable version – You just have to wait patiently few minutes when fonts are being cached
-
I like that wallpaper too anyone has it??

Mike Cooper
June 10th, 2007 6:02 pm

Thank you so much! I’m glad to find this, seeing as how I’ve had to give up several good programs on my switch to vista…. thanks again, and does anybody know if you can change the darned start bar to a color other than black, I can’t find it! Just email a response if you have one!

-Mike

marie
June 10th, 2007 8:19 pm

Where can i download it for Vista? I dont understand English that much so maby you can find a dutch site?
pleas help me i need it xd

XX

Daniel
June 10th, 2007 8:30 pm

You download Gimp for Windows from their site. I had a look for a Dutch version, but couldn’t find one, though the Dutch version of the start page may be of help. It appears to have more links than the English version!

Jesper
June 15th, 2007 10:04 pm

Hey folks!

I also have the problem, that the fonts talkes maybe 20-25 sec to load in Vista.

Tried to delete fonts.conf from folder c:\programs files\common files\GTK\2.0\etc\fonts.

It helped, but now i have no fonts in my text tool. Any other surgestions – or maybe a way to Open Gimp with- and without fonts?

Regards Jesper

Anonymous
June 19th, 2007 6:44 am

Thank you! I waited and it worked eventually.

mabye_tomorrow
July 3rd, 2007 7:25 am

thank you so much i though i was doomed

kay4
July 13th, 2007 2:41 pm

it does the same thing to me when running XP, although i have A LOT of fonts. it’s always done this on any computer i’ve used that has more than just a few fonts.

July 24th, 2007 11:18 am

Thanks! I’ve just about had it with Vista…this issue nearly pushed me over the edge. Apparently, I wan’t being patient enough!

Chris
July 25th, 2007 7:41 am

Hi, I also have the problem with the slow loading of fonts… i waited it out the first time while loading, but everytime I start it it does the same… will try and delete the fonts.conf in gtk2+ or just rename

cheers

August 16th, 2007 3:01 pm

Hi,
I’ve problem using GIMP aplication under Vista.
I install GIMP under vista that had join to one domain.
And the problem is
if user from domain login to that computer and want to use GIMP, the vista always ask administrator privilage of my domain.
I’ve put my user account that same as administrator account domain but it’s not work.

Help me Please.
Anyone have Idea.

August 21st, 2007 11:07 pm

Don’t delete fonts.conf. Just edit it, replacing all and values with some folder that is writable in Vista for non-elevated applications (for example, C:\Temp). After that copy some .ttf fonts from Windows\Fonts folder into this new folder. GIMP will load fast and copied fonts will be available.

August 21st, 2007 11:09 pm

Add-in: values to replace are inside ‘dir’ and ‘cachedir’ tags. For some reason this blog don’t allow me to use angled bracer chars ;)

Daniel
August 21st, 2007 11:17 pm

Yeah, it would’ve thought you were using HTML tags. Use &lt; for < and &gt; for > :D

August 23rd, 2007 3:33 am

Agreed with EyeOfHell. No need to delete fonts.conf. I just made that directory (C:\Program Files\Common Files\GTK\2.0\etc\fonts) “full control” for all users (which is only me on this machine) and the Gimp now loads fast. If anyone thinks there’s a serious security problem with the change I made, please holler back.

Dinges
August 26th, 2007 5:49 pm

I’m new to Vista. In fonts.conf is a variable WINDOWSTEMPDIR_FONTCONFIG_CACHE. How can I find the value?

Midwest Security Founder/C.E.O.
August 28th, 2007 5:03 pm

I’m using gimp for the first time (after using the adobe illustrator’s free trial) and I haven’t had a chance to use it. When I open gimp 2 or gimp shop, I get a windows pop up saying, ” there was a problem running gimp and we are taking an error report and will send you the results. Gimp will close now” Ok… what is that all about? Can you clear the air for me? Thanx! I’m using Vista, by the way.

Daniel
August 28th, 2007 11:09 pm

You must install GTK+, which is downloadable from the GIMP for Windows website.

Michael
September 5th, 2007 3:17 am

Hi I am running windows vista i want to install gimp i have installed the correct GTK when i click on the gimp setup it still comes up install GTK and wont install anyone know
Cheers
Michael

September 7th, 2007 1:55 pm

It doesn’t work well with my vista. Like you said, it ‘freezes’ in fonts for a while. Even after that, the next time i opened it, it still took long. Now it just goes to “not responiding after a while…and what do you know, it loaded as soon as i finished that sentnece. I’ve been re-opening it three times, now, guess third times the charm.

Melinda
September 13th, 2007 7:45 pm

I have the same issue with vista, it just stops responding at fonts. I uninstalled and reinstalled GTK but still the same. HELP PLEASE!

Ryan
September 14th, 2007 7:13 am

Worked for me, i had hundreds of fonts on xp so the long wait time for fonts to load was usuall ( 2 minutes or longer the first time after install), it still loads faster than photoshop or photoimpact 12 for me, plus it is easier to use in my personal opinion.

Leon
September 17th, 2007 1:06 pm

Wow, my fonts thing didn’t even freeze! It just kept on installing! Thanks to my Core 2 Extreme Processor overclocked at 3.2 GHz :-)

Aquila
September 19th, 2007 2:25 pm

Ummmm whats the solution to fixing my GIMP! When i open an existing file everything is fine… but if i open a new image windows closes it … i read all the comments here and i didnt get a solution maybe i missed it? Please HELP!!! (oh on Windows vista!)

September 22nd, 2007 6:01 am

I posted a blog entry with the cause and a work around the hang whilst loading fonts. I hope it is useful to someone. Thanks

http://tsamtho.spaces.live.com/blog/cns!C53A2EC4A95F34B6!231.entry

redmkiv
October 3rd, 2007 6:48 pm

Base install package worked great for me, fonts only hung for about 20 seconds then it was done with the install.

October 10th, 2007 7:55 am

Can’t get GTK installed. Downloaded the 2.10.13-setup from the GIMP site, but I get an error:

The NTVDM CPU has encountered an illegal instruction. CS:1208….
Choose ‘Close’ to terminate the application.

Suggestions?

Vista Home Premium.

Daniel
October 10th, 2007 9:21 am

Hi all,
It’s great that this is a popular visit and is helping lots of people, but I’m sorry I cannot help you with other GIMP problems such as if it crashes, Windows crashes, etc etc. I no longer use Windows Vista (actually, this was posted when I was using the RC of Vista) and I don’t know GIMP that well to give definite solutions to these assorted problems you are all having. Sorry :(

Your Mother
October 10th, 2007 10:14 am

how did you install GIMP on vista, i’ve been trying to do that but it won’t let me. please if you cpould help me or anyone, please e-mail me or IM me in AIM, my screename is ADrey0999 and my email is adrey0999@gmail.com

EDIT: The problem is that i can’t get any of the GTK+ things installed

Daniel
October 10th, 2007 11:23 am

Go to the GIMP for Windows download page and download the first two files listed on that page (GIMP for Windows and GTK+ 2 Runtime Environment 2.10.13).

Install GTK+ first and then install GIMP.

Refer to Sam’s comment above on reasons why it takes so long to start up and how you can fix it.

October 19th, 2007 9:55 am

I wrote a blog entry on how to work around the GIMP hanging on Windows Vista whilst loading fonts. Please note that I have updated the URL to a more “permanent” location. ;)

Read the blog entry

Hope this is useful :)

January 17th, 2008 11:04 am

If your running version 2.2 of the Gimp and it is hanging on 32-bit Vista, then please check out my blog entry to see if the workaround I have written helps.

The new version of the gimp seems to have solved this issue (at least it has for me). It will be slow the first time, but it caches the fonts and all subsequent start-ups should be a lot quicker.

Charles
April 19th, 2008 2:18 am

I know it was way back in, like, May of 2007 I think but I saw someone had a problem with opening a new file in GimpShop under windows Vista. The could open an existing file but when opening a new one the program would crash. I have that problem as well and have found no software fix for it. However, what I dis is open an existing file, select all, clear it so it’s blank and then save it as a new file. That way if I want to make a new jpeg I open blankgimpdoc.jpg and start from there. You can easilly change the image size and resolution to match what you plan to work on.

verdantabyss
June 23rd, 2008 4:00 pm

oh my, this worked! THANK YOU!

Chris
June 13th, 2009 4:24 pm

Ah, I thought this was about the tools->color tools -> colorize/color balance crash issue with GIMP and Windows Vista Home Premium.

Steve Schaper
July 10th, 2009 5:27 pm

These things do not work, possibly due to Service Pack 2? Gimp -used- to run, but now fails to run when starting up – over and over, so it isn’t the font thing as previously described.

pegasuz
August 21st, 2009 1:01 am

very simple solution to speed up loading fonts:
rightclick your shortcut to Gimp, go to the Compatibility-tab, en set it to run as Windows XP SP2
Click OK and doubleclick your shortcut. No more hang on loading fonts!

Reece
October 29th, 2009 12:25 am

Im running on vista home basic and the fonts have been hanging for about 10 mins now o.O Will it ever actually unfreeze?

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